Responsible Gaming

Gaming Should Be Entertainment

At Rocket Casino AU, we believe that online gaming should be an enjoyable form of entertainment only. Gambling is never a way to earn money or solve financial problems. It should only ever be done with money you can afford to lose, and as part of a balanced lifestyle.

We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gaming.

Age Verification

Gaming is only available to players aged 18 years and over in Australia. If you are under the legal age, you must not access or use gaming services. It is your responsibility to ensure you meet all local legal requirements before participating.

Boardroom Centre and Rocket Casino AU reserve the right to verify your age at any time and may cancel accounts that do not comply with age requirements.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate problem gambling:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activity from family, friends, or partners
• Spending more time and money on gaming than you intended
• Neglecting work, education, family, or personal responsibilities
• Gambling with money needed for essential expenses (rent, bills, food)
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money to finance gaming activities
• Failed attempts to reduce or control your gaming
• Using gaming to escape problems, stress, or negative emotions
• Lying about the extent of your gaming involvement

If you recognise any of these signs in your behaviour, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Rocket Casino AU provides a range of tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Establish a maximum amount you're willing to lose during a specified period
• Session Time Limits: Set reminders or automatic session timeouts to manage your gaming duration
• Reality Checks: Receive periodic notifications during gameplay reminding you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Account Closure: Close your account if you wish to stop gaming entirely

To access these tools, please log into your account or contact our customer support team. Using these features is free and confidential.

Get Help & Support

If you are experiencing problem gambling, please reach out to one of the following organisations:

If You Need Help, Reach Out Today

Problem gambling can affect your mental health, relationships, finances, and overall wellbeing. You are not alone, and help is available.

Whether you're worried about your own gaming or concerned about someone else, the organisations listed above provide free, confidential support 24/7. Speaking to a counsellor can make a real difference.

If you are in crisis or experiencing thoughts of self-harm, please contact emergency services or a crisis helpline immediately.